Ask ASMC Weekly Mailbag: Week of January 6th
Posted by Michael on 6th Jan 2020
On behalf of everyone here at ASMC Industrial, we wanted to wish you a very Happy New Year!!
Hope everyone had a wonderful 2019 and a prosperous 2020.
The blog has had a few weeks off but returns today. Let's get onto it:
Gil asks: I'm over in Switzerland and I was inquiring about shipping costs. It seems a lot higher than what I am normally charged by other suppliers. Why is your shipping cost so high?
Thanks for your question Gil. Our system calculate shipping costs based upon certain factors like weight/dimensions of product/type of shipping/etc. If you find that our pricing is too high, if you have a freight forwarder, you can certainly set that up and have the product picked up at our office.
Nick asks: I purchased one of your products back in October (never been used) and I need a bigger size. What can I do to return the parts and order the correct ones.
Hi Nick. Unfortunately, all of our orders have a 30 day return window from date of purchase. With your order being back in October it would be outside of the return policy. You can find a copy of the policy by clicking on the following link.
Winston asks: How long are your quotes good for?
All quotes are good 10 days from date of quote.