Q: How can I get a quote/estimate?

A: Download one of the excel spreadsheets and fill in the quantities you want. The spreadsheets will automatically calculate a subtotal for each line (in the rightmost column) and a total (rightmost column, bottom row). If you are having trouble with the spreadsheets, feel free to email me with a request for an estimate and I will be happy to get one to you.

Q: How do I order?

A: Email is the best way. If you filled out one of the spreadsheets, per above, just email it to me. You can also purchase items through eBay, but if you are reading this, you will probably want to contact me directly, as most things are priced higher on eBay to cover the multitude of fees.

Q: How do you set your pricing? How do I pay?

A: I base my prices on various wholesale price lists, as well as large industrial suppliers such as McMaster Carr and Fastenal. I set the prices as low as possible (typically below wholesale) while still making a modest profit. Payment is by PayPal (for shipped orders) or cash for local orders. I can also accept Postal Money Orders by mail, but I prefer not to, as it slows everything down.

Q: How often do you pack and ship orders? What shipping method do you typically use?

A: Usually twice a week, usually pack on Monday night/Ship Tuesday and pack Thursday night/ship Friday. I typically use USPS flat rate Priority Mail boxes. I can ship 70lbs for $16 (as long as it fits in the box, and a lot fits in the box!)

Q: What is on your eBay store?

A: The eBay store has the same stuff this website has (or at least I try to keep it current).

Q: I placed an order for fasteners, but the PayPal invoice you sent me is higher than the estimate? Why is that?

A: I try to fill orders as accurately as possible. Everything is scale counted using a counting scale with .0001lb resolution. In some instances you may get less than you ordered if I don’t have enough stock to fill your order. In other instances, you may get more—either because you ordered less than the minimum for the order line and your quantity was adjusted to meet the minimum, or because the item is already bagged in a convenient and reasonable quantity. I will send you a packing list via email prior to shipping the order so you can see what you will be getting.